From a Consumer Financial Protection Bureau News Release WASHINGTON, July 29, 2014 - The Consumer Financial Protection
Bureau and 13 state attorneys general obtained about $92 million in debt
relief from Colfax Capital Corp. and Culver Capital LLC, also
collectively known as "Rome Finance," for about 17,000 U.S. service
members and other consumers harmed by the company’s predatory lending
scheme. “No one who serves our country in uniform - especially during a
time of war - should ever fall victim to predatory financial
practices,” Defense Secretary Chuck Hagel said in a statement, “and
today's announcement is an important step in righting this wrong.”
Rome Finance lured consumers with the promise of no money down and
instant financing, officials said, and then masked expensive finance
charges by artificially inflating the disclosed price of the consumer
goods being sold. The company also withheld information on
billing statements and illegally collected on loans that were void. Rome
Finance and two of its owners are permanently banned from consumer
lending. “Rome Finance’s business model was built on fleecing
service members,” said CFPB Director Richard Cordray. “Rome Finance
lured service members in with the promise of instant financing on
expensive electronics, then masked the finance charges with inflated
prices in marketing materials and later withheld key information on
monthly bills. Today, their long run of picking the pockets of our
military has come to an ignominious end.” Colfax, formerly known
as Rome Finance Co. Inc., is a California consumer lending company, and
Culver is its wholly owned subsidiary, formerly known as Rome Finance
LLC. The companies offered credit to consumers purchasing computers,
video game consoles, televisions or other products. These products were
typically sold at mall kiosks near military bases, officials said, with
the promise of instant financing with no money down. In some
cases, they added, Rome Finance was the initial creditor, and in other
cases, Rome Finance provided indirect financing by agreeing to buy the
financing contracts from merchants who sold the goods. Service
members and other consumers would fill out a credit application at the
kiosk and, if approved, sign financing agreements that did not
accurately disclose the amounts they would have to pay for that
financing. These contracts generated millions for Rome Finance while
weighing down consumers with expensive debt. Rome Finance has
been the subject of previous state and federal enforcement actions, and
Colfax is currently in Chapter 7 bankruptcy. The CFPB and state
attorneys general uncovered substantial evidence that Rome Finance’s
lending scheme violated several laws and that these illegal practices
harmed about 17,000 consumers, officials said. In its consent order,
CFPB found that Rome Finance: -- Hid finance charges when
marketing products: Rome Finance and merchants it worked with masked
expensive finance charges by artificially inflating the disclosed price
of the consumer goods being sold. As a result, they provided consumers
with disclosures that had inaccurately low finance charges and annual
percentage rates. Consumers received disclosures, for example,
indicating the APR was 16 percent, when in fact the APR was 100 percent
or more. That inaccurate information prevented consumers from making an
informed decision about whether to take out credit. -- Withheld
required financial information from billing statements: Billing
statements that Rome Finance sent to consumers failed to include certain
disclosures required by law, such as the annual percentage rate, the
balance that was subject to that interest rate, how that balance was
determined, the closing date of the billing cycle, and the account
balance on the closing date. -- Deceptively, unfairly, and
abusively collected debt that was not owed: Rome Finance was not
licensed to provide consumer lending in any state and charged annual
percentage rates higher than some states allowed, which voided or
limited the collectable debt in some states under state lending law.
Rome Finance deceived consumers in these states by failing to inform
them that some or all of their debt was void or otherwise did not have
to be repaid. As a result, many consumers were misled into thinking that
they had to repay the entire loan balance and were making those
payments when they did not have to. The Dodd-Frank Wall Street
Reform and Consumer Protection Act gives the CFPB authority to take
action against institutions or individuals engaging in unfair,
deceptive, or abusive acts or practices. The Truth in Lending Act also
authorizes the CFPB to take action against creditors who do not
accurately disclose the cost of credit and other credit terms to
consumers. To address these violations, the CFPB’s consent order
requires Rome Finance to: -- Provide about $92 million in debt
relief: All efforts to collect on any of the outstanding Rome Finance
financing agreements must cease. Rome Finance still has about $60
million in contracts owed by about 12,000 consumers that it will no
longer seek to collect. Separately, a liquidating trust created as part
of Colfax’s bankruptcy plan will stop collections on about $32 million
owed by more than 5,000 consumers for Rome Finance’s financing
agreements. Service members may keep the merchandise they purchased.
-- Update credit reporting agencies and notify service members and
other consumers of debt status: The Colfax Trustee must update the
credit reporting agencies so that affected consumers are listed as
having paid their debt. The Colfax Trustee must also notify all affected
consumers that their debt will no longer be collected. -- Rome
Finance and their owners must cease consumer lending: Rome Finance and
two of their owners, Ronald Wilson and William Collins, are permanently
banned from conducting any business in the field of consumer lending.
-- Pay redress for hidden finance charges: Rome Finance was ordered to
pay redress to compensate affected consumers for the amount of excess
finance charges they paid. When Colfax’s Trustee has complied with
certain provisions of the consent order, the requirement to pay redress
will be suspended, because Rome Finance has no ability to pay such
redress. -- Pay civil money penalty: For its inaccurate
disclosures and its unfair, deceptive and abusive practices, Colfax,
through its bankruptcy trustee, will make a $1 penalty payment to the
CFPB’s Civil Penalty d. The bureau is not assessing a larger penalty
because Colfax is bankrupt. With Colfax making a payment to the Civil
Penalty Fund, Rome Finance’s victims may be eligible for relief from the
Civil Penalty Fund in the future, although that determination has not
yet been made, officials said. -- Cooperate with service members
and other consumers who seek to vacate judgments: The Colfax Trustee is
required until the Colfax bankruptcy case is closed to cooperate in
executing any documents presented to him to vacate or satisfy any
judgments against consumers relating to the financing agreements.
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